Answered By: Jason Bontrager Last Updated: May 27, 2015 Views: 42
This problem occurs frequently in Chrome and Firefox (and possibly other browsers). Try using Internet Explorer to access the e-book. The link you are using may also be bad. Go down to the bottom of the list of databases and find Ebsco ebooks - click on this link and search for your book. Please send us the link you used originally so we can replicate the problem and make sure it is a browser issue and not a bad link.